Return Policy

If you are not 100% satisfied with your purchase, you can return the product if it qualifies for return or exchange and get a full refund or exchange the product for another one, be it similar or not. Send us an email ( to process your return or exchange.

Return or Exchange Table

 Products  Return or Exchange 

100% Human Hair Wigs (non customized)

Yes (if in original state as is when shipped out)

Raw Hair Wigs (non customized)

Yes (if in original state as is when shipped out)

100% Human Hair Wigs (customized I.e cut lace, bleach knots, etc)


Wear and Go Pre-Cut Wigs


Premium Fiber Wigs Yes (If Unopened)
Lashes No
Styling Mousse No
Lace Glue & Remover No
Lace Tint  No
Wax Stick No


please note that sales of all hair products (I.e. styling mousse, lace tint, wax stick, etc) are final and do not qualify for refunds or exchange.

You can return a qualified products for up to 7 days from the date you received it.

Any product you return must be in the same condition you received it and in the original packaging; meaning it cannot be combed, washed, brushed, cut, worn, colored or altered in any way

Note: We won't accept returns with alterations made (I.e cutting off the lace, removing the elastic band, cutting the hair and generally making any changes to its original state), please read descriptions properly before placing your orders and if you have any questions contact us before placing your order.


You are responsible for paying for your own shipping cost on returns.
If you are issued a refund shipping cost will be deducted from your refund as they are non-refundable.


Once your item is received we will inspect it and notify you that we have received the item. Also the status of your request will be sent to you after the inspection.
If your refund is approved, a refund will be initiated to your credit card (or original payment method). Depending on your bank issuer policy, the credit will be received in few days.
NOTE; For every refund, processing fees charged by payment gateway (which is usually 2.9% + $0.30) and shipping cost (if applicable) would be deducted from your payment. This applies to both cancellation of an order and returns.